Release Note Tellus Web and Tellus Mobile 3.1.1.0 — 7 april, 2017

Release Note Tellus Web and Tellus Mobile 3.1.1.0

tellus-web

We have released a new version of Tellus WebApps, version 3.1.1.0.

In this version we have implemented a new design at Tellus Web for Contacts and Operators.

On the side for administration of operators you have a more intuitive way to add a new operator. You search for users and click at the green add icon, in the dialog displayed you configure which node and number translator the operator should use and press save.

Operators - Search

All users set as an operator is displayed in a list. At the right side there is icons for deleting or  editing the operator.


In Contacts the design is also update. A contact is added by clicking the green add icon, filling in the information and clicking save.

Contact - Add

Finding an existing contact is done by searching in the search bar, the contact is displayed at the right side of search bar.

Contacts - Search

 


 

Bug fixUnable to change the status of voicemail messages at Messages.

Bug fix: Problem listning on a voicemail message multiple time at Messages using Chrome.

Bug fix: Problem to listning on voicemail messages in Safari at Messages

Bug fix: Wrong start action or/and end action was set for user when absence was created using Absence tab in user details page at TellusWeb.

Bug fix: Previous search wasn’t cleared in search box when a new search was triggered from user details in Tellus Mobile.

Bug fix: Fixed bad validation of user id.

 

 

 

 

Tips & Trix for operators — 20 maj, 2015

Tips & Trix for operators

All of the mentioned keyboard shortcuts below is part of the standard settings in the operator application 4059EE with Tellus PAM. Learn these to make your work more effective and ergonomic!

Listname

Description

Keyboard shortcut

Reload user details

Reload the user details to see if their absence is updated or changed.

Control + F5

Edit absence for active user

Opens the absence-editing dialog for the chosen user.

Control + F1

Edit operator specific info for users

Opens the editing dialog for the operator information.

Page Down

Remove operator information bar for user

Removes the operator information on the chosen user.

 Control + Shift + F1

Show last performed search results

Shows the last performed search and the results.

Delete

Intrude

You can intrude in a call if the desired user is already engaged. (This demands a special permission in the PBX)

End

Redial 

Redials the last dialed number.

Shift + Arrow Up