Release Note Tellus Voice 2.0.3.8 and Tellus Voice Package for Spoken Absence — 12 december, 2017

Release Note Tellus Voice 2.0.3.8 and Tellus Voice Package for Spoken Absence

tellus-voice Tellus Voice 2.0.3.8

In Tellus Voice we have fixed a problem where message waiting indication wasn’t resetted after lisening to voicemail messages at Tellus Web.

Hub client updated to version 1.1.0.4.

Bug fix: MWI not resetted after listening to messages at Tellus Web

Tellus Voice Package – Spoken absence 2.0.3.7

In the package for Spoken Absence we have fixed an issue that occured when user was absent with type Out of Office. Tellus Voice prompted no return time and that the user was not available, this has been fixed in Tellus Voice – Spoken Absence 2.0.3.7. Correct absence type and return time are now prompted.

Bug fix: No return time prompted when absent with type Out of Office.

Release note for SourceTech Tellus Voice Packages: Name package 2.0.3.3 and LangPack Spoken Absence 2.0.3.4 — 20 september, 2017

Release note for SourceTech Tellus Voice Packages: Name package 2.0.3.3 and LangPack Spoken Absence 2.0.3.4

tellus-cloudWe have updated and released two packages for SourceTech Tellus Voice, this two are Tellus Voice – Name package – Swedish 2.0.3.3 and Tellus Voice – LangPack Spoken Absence – Swedish 2.0.3.4.

Both of the packages requires SourceTech Tellus Voice 2.0.3.0 or higher.

Tellus Voice – Name package – Swedish 2.0.3.3
This package has been updated with new names.

Tellus Voice – LangPack Spoken Absence – Swedish 2.0.3.4
In the Language package Spoken Absence for Swedish, we have changed the prompting when a user is busy on the phone. Before Tellus Voice prompted ”The person with extension xxx is busy…” (default, without name playback). In the new version, Tellus Voice prompts ”The person with extension xxx is busy on the phone…” (as default, without name playback).

Both packages are available and can be downloaded with SourceTech Cloud Services on the Tellus Cloud Portal.

Release Note Tellus Voice 2.0.3.7 and Tellus WebApps 3.1.2.1 — 30 juni, 2017

Release Note Tellus Voice 2.0.3.7 and Tellus WebApps 3.1.2.1

tellus-voice
We found an issue regarding changing status of voicemail message. This problem only occurred when a large number of messages is stored.

We have fixed this problem in Tellus Voice with version 2.0.3.7.

 


tellus-web
In Tellus WebApps we have update TellusAPI to be compatible with Tellus Voice 2.0.3.7. This means that Tellus WebApps 3.1.2.1 must be upgraded if Tellus Voice 2.0.3.7 is installed and vice versa.

 

Release Note Tellus Voice 2.0.3.6 and Packages for Tellus Voice — 22 juni, 2017

Release Note Tellus Voice 2.0.3.6 and Packages for Tellus Voice

We have some important information regarding this Tellus Voice version and the compatible Tellus Voice packages that can be read here.

Tellus Voice 2.0.3.6

tellus-voice When the customer’s system is updated to Tellus Voice 2.0.3.6 new version of package Tellus Voice – Spoken Absence, Tellus Voice – Polling and the LangPacks for the corresponding Tellus Voice Language needs to be installed in order for Tellus Voice to work.

This is needed since we have update the structure of prompts for Tellus Voice. If this isn’t done Tellus Voice won’t be able to find the correct prompts.

Packages for Tellus Voicetellus-cloud

Released Tellus Voice packages are:
Tellus Voice – Spoken Absence 2.0.3.6
Tellus Voice – Polling 2.0.3.2
Tellus Voice – Language pack English 2.0.3.3
Tellus Voice – Language pack Swedish 2.0.3.3
Tellus Voice – Language pack Norwegian 2.0.3.4
Tellus Voice – Names Swedish 2.0.3.2

Language packages
In the Language packs for Tellus Voice we have moved some prompts that was placed in incorrect folder and updated the manuscripts using these prompts.

Some updates has also been made regarding the path of the prompts.

Spoken Absence & Polling
Some changes has been made with the installation of scripts for Spoken Absence & Polling. In Spoken Absence 2.0.3.6 and Polling 2.0.3.2 all scripts will be updated in the database, regardless if they are system scripts or not. Read more about it here.

Names
In the package for Names we have updated the path for folders for Firstname and Lastname.

Release Notes Tellus Voice 2.0.3.5 — 10 maj, 2017

Release Notes Tellus Voice 2.0.3.5

tellus-voiceIn Tellus Voice 2.0.3.5 we have added the Tellus Hub configuration file that was missing in Tellus Voice 2.0.3.4, the configuration file resulted in problems with MWI.

We have updated the settings for Tellus Voice, regarding local and remote port. The settings are still located at Tellus Voice settings in the Administration at Tellus Web.

  • The setting Port is used as local sip port.
  • The remote port can be configured by typing registrar:port in the setting Registrar (PBX)

Sip provider settings

  • In example above Tellus Voice is configured to listen on 5060 for incoming traffic and using 5061 when connecting to the PBX
Release Note Tellus Voice 2.0.3.4 — 24 april, 2017

Release Note Tellus Voice 2.0.3.4

tellus-voice

We have made some big updates in Tellus Voice 2.0.3.4 regarding memory handling. Tellus Voice have, previous, some problems with memory leaks. This was fixed in an earlier version but it seems that a small problem remained. In Tellus Voice 2.0.3.4 the handling has been improved and possible memory leaks should be fixed. We recommend that Tellus Voice is upgraded to version 2.0.3.4.

New: Tellus Voice 2.0.3.4 has now support for SIP: Late offer.

Release Notes Tellus Voice 2.0.3.3 and Tellus Voice Package – Spoken Absence 2.0.3.5 — 7 april, 2017

Release Notes Tellus Voice 2.0.3.3 and Tellus Voice Package – Spoken Absence 2.0.3.5

tellus-voice

In Tellus Voice 2.0.3.3 we have update the handling of voicemail messages and MWI. The handling when status for multiple messages are updated has been improved.

In package for Spoken Absence 2.0.3.5 we have fixed a error in script SaveGreetingRecording.stvx, where it referred to wrong manuscript. The result was that no personal greeting was saved.

Bug fix: Unable to save personal greetings

Bug fix: Unable to save the type standard greeting since it used the old active greeting and not new greeting by type.

Bug fix: When a user had multiple absences with return time continues Tellus Voice played wrong prompt.

Release Note – New packages for Tellus Voice — 2 mars, 2017

Release Note – New packages for Tellus Voice

SourceTech Tellus VoiceWe have now released new packages for Tellus Voice. These packages can be downloaded by accessing the package download at the customer’s Tellus Cloud. The new packages are only supported with Tellus Voice with version 2.0.3.2.

tellus-cloudTellus Voice  – Spoken Absence
Package Tellus Voice – Spoken Absence with version 2.0.3.4 has been released.
Bug fix: We have fixed a bug where Tellus Voice didn’t check the if the user’s inbox was enabled/disabled when the operator transferred a call to the voicemail.

Tellus Voice – Spoken absence Lang Pack – Norwegian
Package Tellus Voice – Spoken Absence Lang pack – Norwegian with version 2.0.3.2 has been released. In this package we have updated manuscript for the Norwegian language with corresponding prompts. We recommend all Norwegian customers using the Tellus Voice release 2 (compatible with Tellus Release 3) to upgrade to this package.

 

Release Notes Tellus Voice 2.0.3.2 and Application scripts for 2.0.3.2 — 19 december, 2016

Release Notes Tellus Voice 2.0.3.2 and Application scripts for 2.0.3.2

tellus-voice

Tellus Voice

In Tellus Voice 2.0.3.2 we have added support for handling base64 encoded scripts.

 

Scripts for Tellus Voice – General

In Application Spoken Absence 2.0.3.2 and Polling 2.0.3.1 all scripts are now formatted in base64.

Note! Spoken Absence 2.0.3.2 and Polling 2.0.3.2 is compatible with Tellus Voice 2.0.3.2. The applications are downloaded by SourceTech Cloud Services at Tellus Cloud web.

Application Spoken Absence

We have updated a script for Spoken Absence, the script handling the Name playback function in Tellus Voice. The script didn’t check the user’s setting for use name playback. Resulting in Tellus Voice to prompt the name, if names where mapped, even if the setting was inactivated for the user.

We have also fixed an issue in script Welcome resulting in welcome message wasn’t played.

Release Note Cloud Services 1.2.0.1 and Tellus Voice 2.0.3.1 — 7 november, 2016

Release Note Cloud Services 1.2.0.1 and Tellus Voice 2.0.3.1

tellus-cloud

In SourceTech Cloud Services 1.2.0.1 and SourceTech Tellus Voice 2.0.3.1 major changes has been made regarding how SourceTech SuGet handles packages for Tellus Voice.

The download and installation of packages has been re-written and improved.

The port for SourceTech Cloud to access sourcetech.se to download packages for Tellus Voice has been changed from 14095 to 55700. This is automatically changed by the installer when upgrading, accessing packages with http://www.sourcetech.se:55700.
Note! If rules have been added in the firewall for the port 14095, rules with the new port must be added. All SourceTech ports can be read in the document SourceTech Tellus port overview, available for download at SourceTech download

tellus-voiceBoth Cloud Services and Tellus Voice must be to be upgraded to the latest version in order to download and install packages for Tellus Voice.

Bug fix: Unable to listen to voicemails at TellusWeb.

Bug fix: Tellus Voice prompts dates in wrong format.