Release Note SourceTech Presence Service 3.0.1.2 — 24 januari, 2018

Release Note SourceTech Presence Service 3.0.1.2

presence-serviceIt has come to our attention that in major upgrades for Windows 10 the Product Key ID is changed. This ID is a part of the algorithm used for generating the Installation ID, that is then used when generating a licenses for our products. Due to this, a major upgrade for Windows 10 will result in the license to be invalid (since the Installation ID which the license is generated with differs from the Installation ID of the machine).

As a consequence to this we have removed the use of the Product Key ID when generating the Installation ID.

SourceTech Presence Service >= 3.0.1.2 validates license both with and without the Product ID. With this change a license generated for <=3.0.1.1 (found in a existing installation) will still be considered to be valid until the Product ID is changed again.
A license that is generated based on the Installation ID in Presence Service >=3.0.1.2 will not be affected by future changes of the Product Key ID, since this is removed from the algorithm.

We recommend that licenses is regenerated when upgrading to SourceTech Presence Service => 3.0.1.2

Release Note Tellus Voice 2.0.3.8 and Tellus Voice Package for Spoken Absence — 12 december, 2017

Release Note Tellus Voice 2.0.3.8 and Tellus Voice Package for Spoken Absence

tellus-voice Tellus Voice 2.0.3.8

In Tellus Voice we have fixed a problem where message waiting indication wasn’t resetted after lisening to voicemail messages at Tellus Web.

Hub client updated to version 1.1.0.4.

Bug fix: MWI not resetted after listening to messages at Tellus Web

Tellus Voice Package – Spoken absence 2.0.3.7

In the package for Spoken Absence we have fixed an issue that occured when user was absent with type Out of Office. Tellus Voice prompted no return time and that the user was not available, this has been fixed in Tellus Voice – Spoken Absence 2.0.3.7. Correct absence type and return time are now prompted.

Bug fix: No return time prompted when absent with type Out of Office.

Release Note Tellus WebApps 3.1.2.2 —

Release Note Tellus WebApps 3.1.2.2

Tellus WebApps with Tellus Web 3.1.2.1 and Tellus API 3.1.2.2.


tellus-web

In Tellus WebApps 3.1.2.1 we had a problem where Tellus API made a lot of request to Tellus Voice. This resulted in TellusVoiceAPIAppPool taking a lot of the memory and thus, if there isn’t sufficient memory, slowing the server down. The problem only occured when Tellus Voice was used in the system.

This problem has beeen fixed in Tellus WebApps 3.1.2.2.

Name playback

In the previous versions, the license check for Name playback for Tellus Voice wasn’t working as expected. This has now been corrected. In order for Name playback to work for the customer, the license item named Name subscription users must be ordered and present in the system license.

Visit

In Visit, with the new design, there were some bugs that now has been fixed

Bug fix: Calendar picker in Visit added a zero before the month October, resulting in 010 to be set as month.

Bug fix: Category dropdown not update when editing.

Bug fix: Description of visitor was missing in gui.


Messages

Bug fix: Message status not updated correctly. Unable to delete messages or mark them as new/read.

Release Note Tellus PAM 3.1.0.5 —
Release Note Cloud Services 1.2.0.2 —
4059EE Feature Pack 170 build 20170928 — 28 september, 2017

4059EE Feature Pack 170 build 20170928

SourceTech JeraWe have released a Feature Pack that is compatible with 4059EE 1.7.x. This version has NO PAM plugin, meaning no connection to SourceTech Tellus PAM.

The plugins that are available in the version and can be selected during the installation is;

Eniro – Plugin for Swedish, Norwegian and Danish name provider.

Search.ch – Plugin for Swiss name provider.

Opplysningen.no – Plugin for Norwegian name provider.


!!If a connection to SourceTech Tellus PAM is required in 4059EE DO NOT install this version!!

Release note for SourceTech Tellus Voice Packages: Name package 2.0.3.3 and LangPack Spoken Absence 2.0.3.4 — 20 september, 2017

Release note for SourceTech Tellus Voice Packages: Name package 2.0.3.3 and LangPack Spoken Absence 2.0.3.4

tellus-cloudWe have updated and released two packages for SourceTech Tellus Voice, this two are Tellus Voice – Name package – Swedish 2.0.3.3 and Tellus Voice – LangPack Spoken Absence – Swedish 2.0.3.4.

Both of the packages requires SourceTech Tellus Voice 2.0.3.0 or higher.

Tellus Voice – Name package – Swedish 2.0.3.3
This package has been updated with new names.

Tellus Voice – LangPack Spoken Absence – Swedish 2.0.3.4
In the Language package Spoken Absence for Swedish, we have changed the prompting when a user is busy on the phone. Before Tellus Voice prompted ”The person with extension xxx is busy…” (default, without name playback). In the new version, Tellus Voice prompts ”The person with extension xxx is busy on the phone…” (as default, without name playback).

Both packages are available and can be downloaded with SourceTech Cloud Services on the Tellus Cloud Portal.

Release Note Tellus Voice 2.0.3.7 and Tellus WebApps 3.1.2.1 — 30 juni, 2017

Release Note Tellus Voice 2.0.3.7 and Tellus WebApps 3.1.2.1

tellus-voice
We found an issue regarding changing status of voicemail message. This problem only occurred when a large number of messages is stored.

We have fixed this problem in Tellus Voice with version 2.0.3.7.

 


tellus-web
In Tellus WebApps we have update TellusAPI to be compatible with Tellus Voice 2.0.3.7. This means that Tellus WebApps 3.1.2.1 must be upgraded if Tellus Voice 2.0.3.7 is installed and vice versa.

 

Release Note Tellus Voice 2.0.3.6 and Packages for Tellus Voice — 22 juni, 2017

Release Note Tellus Voice 2.0.3.6 and Packages for Tellus Voice

We have some important information regarding this Tellus Voice version and the compatible Tellus Voice packages that can be read here.

Tellus Voice 2.0.3.6

tellus-voice When the customer’s system is updated to Tellus Voice 2.0.3.6 new version of package Tellus Voice – Spoken Absence, Tellus Voice – Polling and the LangPacks for the corresponding Tellus Voice Language needs to be installed in order for Tellus Voice to work.

This is needed since we have update the structure of prompts for Tellus Voice. If this isn’t done Tellus Voice won’t be able to find the correct prompts.

Packages for Tellus Voicetellus-cloud

Released Tellus Voice packages are:
Tellus Voice – Spoken Absence 2.0.3.6
Tellus Voice – Polling 2.0.3.2
Tellus Voice – Language pack English 2.0.3.3
Tellus Voice – Language pack Swedish 2.0.3.3
Tellus Voice – Language pack Norwegian 2.0.3.4
Tellus Voice – Names Swedish 2.0.3.2

Language packages
In the Language packs for Tellus Voice we have moved some prompts that was placed in incorrect folder and updated the manuscripts using these prompts.

Some updates has also been made regarding the path of the prompts.

Spoken Absence & Polling
Some changes has been made with the installation of scripts for Spoken Absence & Polling. In Spoken Absence 2.0.3.6 and Polling 2.0.3.2 all scripts will be updated in the database, regardless if they are system scripts or not. Read more about it here.

Names
In the package for Names we have updated the path for folders for Firstname and Lastname.

Release Notes Tellus PAM 3.1.0.3 — 2 juni, 2017

Release Notes Tellus PAM 3.1.0.3

tellus-pam

In SourceTech Tellus PAM we have some updates.

We have update the integration to Alcatel-Lucent OpenTouch, we have now added support for OpenTouch 12.x. Customer that uses the OpenTouch and has version 12.x must upgrade to Tellus PAM 3.1.0.3.

We have update the Tellus APIWrapper, used for calendar integration to Lotus Domino, so that calendar items received is sorted on different actions. Fixing issues when items, sometimes, were sent to TellusAPI in incorrect order.

Bug fix: Visit that hasn’t been checked-in where date and time for expected departure has passed wasn’t purged during housekeeping.