Important info regarding plugin Eniro for 4059EE Feature Pack — 19 december, 2016

Important info regarding plugin Eniro for 4059EE Feature Pack

We have found an issue with the name-provider Eniro. The integration relies on a configured profile and a unique key from Eniro. Previous, the same profile and key was used for every Feature Pack. The issue occurred when the maximum allowed search amount was reached, resulting in no more searches being made.

eniro

Therefore we have made some changes in Feature Pack with version 162_300 build 20161216. There are now options to configure profile and unique key under Eniro settings in 4059EE. These two must be configured in order for the name-provider to work. The customer must configure a profile and unique key in settings in order for the name-provider to work. This profile and key are created at http://api.eniro.com, and is free of charge.

 

Release Notes Feature Pack 162_300 build 20161216 and OTCS 162_831300 build 20161214 —

Release Notes Feature Pack 162_300 build 20161216 and OTCS 162_831300 build 20161214

Feature Pack

In Feature Pack for Alcatel-Lucent 4059EE we have fix a bug resulting in crashing of 4059EE. This problem occurred when PAM tried to re-load a search result.

We have update the name-provider Eniro. Read more about the changes in the post Important info regarding plugin Eniro for 4059EE Feature Pack. 

OTCSotcs

In the 4059EE plugin for Alcatel-Lucent OpenTouch Customer
Service 162_831300 build 20161214 we have fixed an issue with the handling of auto pause.

 

Release Notes Tellus PAM 3.1.0.1 and TellusWebApps 3.1.0.3 —

Release Notes Tellus PAM 3.1.0.1 and TellusWebApps 3.1.0.3

Tellus Pam

tellus-pam

We have fixed an issue in Tellus PAM regarding database upgrades.
This problem occurred when the customer upgraded from release (and had a build of Tellus DB ≥ 285) to release 3. This resulting in problems adding the license for release 3.

We have alos fixed a issue with SourceTech Tellus backup script. This problem resulted in that no backup of TellusDB was added in the Tellus backup.

 

tellus-web

Tellus Web

In Tellus Web we have fixed and issue when syncing to Tellus from Active Directory using SourceTech AD Sync. Problem occured when sync a phone number that was bound to a number translator where area code 1 or area code 2 was missing.

 

 

Release Notes Tellus Voice 2.0.3.2 and Application scripts for 2.0.3.2 —

Release Notes Tellus Voice 2.0.3.2 and Application scripts for 2.0.3.2

tellus-voice

Tellus Voice

In Tellus Voice 2.0.3.2 we have added support for handling base64 encoded scripts.

 

Scripts for Tellus Voice – General

In Application Spoken Absence 2.0.3.2 and Polling 2.0.3.1 all scripts are now formatted in base64.

Note! Spoken Absence 2.0.3.2 and Polling 2.0.3.2 is compatible with Tellus Voice 2.0.3.2. The applications are downloaded by SourceTech Cloud Services at Tellus Cloud web.

Application Spoken Absence

We have updated a script for Spoken Absence, the script handling the Name playback function in Tellus Voice. The script didn’t check the user’s setting for use name playback. Resulting in Tellus Voice to prompt the name, if names where mapped, even if the setting was inactivated for the user.

We have also fixed an issue in script Welcome resulting in welcome message wasn’t played.