4059EE-call-active

4059EE Feature Pack for PAM has been updated with the following:

  • The Tellus PAM tab was not automatically selected on a renewed search on the same criteria.
  • The default colors on old absences was strange, they have now been updated to the default set.

Plug-in for hitta.se

  • hitta.se plug-in stopped working due to API changes.

Plug-in for OTCS

  • In the OTCS plug-in the recipients in the bcc/cc fields was not displayed on incoming emails.
  • The automatic rsi search was not invoked in a non-PAM environment.
  • When there is an incoming email an audio alert will be played.
  • When you want to transfer an email to another agent, all available agents will be displayed when you select the campaign.