Release Note Tellus Unlimited – R3
The third release of our Tellus-suite have been released! We call it Tellus Unlimited and the release name came to us when we started to build our new subscription model. We thought that this third release will give our customers unlimited control over their licenses. We believe that it is important for our customers to be able to handle their system on an easy and controllable way. Therefore we built our Tellus-suite to fit these demands.
Read more below or visit our website http://sourcetech.se/en/tellus-unlimited.html for more information and images.
SourceTech Tellus Unlimited (Release 3) includes several new features and enhancements;
- Tellus has support for a new payment model, subscription.
- New application SourceTech Cloud Service used for automatic license generation.
- Tellus Voice has now support for multi company.
- Plugin for 4059EE integration to Alcatel-Lucent OpenTouch Customer Service.
- New design in TellusWeb and SourceTech 4059EE FeaturePack.
! Tellus Unlimited requires new server license. Customer’s system needs to be converted to Tellus Unlimited licenses in Spectra™!
Automatic generation of licenses are available in Tellus Unlimited. This is available for both customers who has the new subscription model and the old payment model. When Tellus is configured correctly, licenses will be automatically downloaded from Spectra to the system. The new license is valid for a month and a new license is downloaded every week.
SourceTech Cloud Services
New technician tool!
SourceTech Cloud Services handles the new automatic license generation. SourceTech SuGet, used for downloading packages for Tellus Voice has been added as a part of Cloud Service.
In SourceTech Cloud Service a specific customer portal has been added, used by Technicians.
A completely new payment model is now available with Tellus. It is possible to have Tellus as a Subscription. This means that the customer pays an amount each month for their licenses.
An administration page for this is added at TellusWeb. There the customer can se exactly what licenses they are using and and the number of licenses. They can also modify the amount of licenses by adding or removing. When confirming order of change of licenses a new license is generated from Spectra. If the altered license items doesn’t need installation/configuration by technician the customer can use it direct.
Support for OpenTouch node administration.
Support for Tellus Unlimited subscription model.
Scroll to user details.
Organisation settings for Tellus Voice administration.
Tellus has received a slightly new design to match the design of 4059EE and 4059EE Feature Pack. The meny tabs with names have been changed to a icon set instead.
Licenses sorted by latest modified.
Updated the default iMez url.
Able to have Pagers as active phone.
Able to upload Feature Pack licenses.
Updated name subscription management.
Fixed a bug where IsSystem users could not be updated.
Fixed a bug where Tellus Voice user settings were not visible in User settings, when impersonating.
Added voicemail listing and playback.
Updated icons and colors.
4059EE Feature Pack
New: Plugin for Alcatel-Lucent OTCS (Open Touch Customer Service).
New: Implemented Tellus Hub client to get automatic license updates.
Update: Loading an invalid license from Tellus Hub will disable PAM until valid license has been loaded.
From Tellus Unlimited there are support for Multi-company. Specific settings for Tellus Voice can be different depending om which organisation settings the different organisation has. The settings available are Welcome Message, Polling number, Default destination, Default Language and Pause before audio playback (used at Re-Invite)
These settings are located at Organisation settings in the Administration at TellusWeb.
Multiple Personal Greetings
Support for Multiple Greeting has been added. It is possible to have different personal greetings depending on different call states; Standard (a normal absence), Busy and No reply.
All administration is done in the phone administration of Tellus Voice. The user can have 9 different recorded greetings saved.